Privacy Policy

Play with a smile, play with passion.

Welcome to Ace Padel (“we”, “our”, or “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit or interact with our website at https://acepadel.uk.

1. Who We Are
Ace Padel is a UK-based padel company offering access to padel courts, coaching, and events. Our website provides information, booking tools, and contact forms for customer use.

2. What Personal Data We Collect
We may collect and process the following types of personal data:

Type of Data Examples
Contact details Name, email address, phone number
Booking info Session details, player names, availability
Communications Messages sent via our contact form or email
Technical data IP address, browser type, device, pages visited
Marketing preferences Newsletter opt-ins, campaign interactions

3. How We Collect Your Data
We collect your data in the following ways:

When you fill out forms (e.g. contact or booking forms)

When you email or call us directly

When you subscribe to our newsletter

When you browse the website (via cookies and analytics)

4. How We Use Your Data
We use your personal data to:

Process court bookings and enquiries

Communicate with you about services and events

Improve our website experience and customer support

Send marketing updates (only if you’ve opted in)

Comply with legal obligations

5. Our Legal Bases for Processing
Under UK GDPR, we rely on one or more of the following lawful bases:

Consent – when you opt-in to communications

Contract – to fulfil a booking or enquiry

Legitimate interest – for website improvements and communication

Legal obligation – to comply with applicable laws

6. How We Share Your Data
We may share your data with:

Service providers (e.g. booking platforms, payment processors)

Email or marketing services (e.g. Mailchimp)

Analytics providers (e.g. Google Analytics)

We do not sell or rent your data. Any third-party providers are required to respect the security of your data and comply with UK data protection laws.

7. Data Retention
We retain your data only as long as necessary:

Contact and booking information: up to 6 years for legal and administrative purposes

Marketing preferences: until you unsubscribe or withdraw consent

Analytics data: anonymised and retained per provider policies

8. Your Rights
Under UK data protection law, you have rights including:

Access to your personal data

Correction of inaccurate data

Erasure of your data (“right to be forgotten”)

Restriction or objection to processing

Data portability

Withdrawal of consent (where applicable)

To exercise these rights, contact us at hello@acepadel.uk

9. Cookies
We use cookies to improve your experience and analyse website traffic. You will be notified and asked for consent where required. See our Cookie Policy for full details.

10. Security
We take appropriate measures to keep your data secure, including:

HTTPS encryption

Secure data storage

Access control

11. Third-Party Links
Our website may include links to other sites. We are not responsible for their privacy practices. Please review their policies if you visit those websites.

12. Changes to This Policy
We may update this policy from time to time. The latest version will always be available at https://acepadel.uk/privacy

13. Contact Us
If you have any questions or concerns about this policy or your data, contact us directly.